![]() ![]() Be assured that we offer multiple channels for cancellation, including chat, email, and phone. Please note that the cancellation will not go through if you don't click on the checkmark. Once you've checked the box, you'll be able to click the cancellation button without any problems. Before clicking the cancellation button, make sure to select the check mark indicating, "I understand I will lose access to my saved resumes and cover letter but still want to cancel." 4. Scroll down the page until you see the option "Yes, Cancel My Account." 3. To cancel your subscription, follow these steps from the Settings menu: 1. We would like to take this time to clarify any doubts. Hello, We are sorry to hear that you haven't had a smooth cancelation process. Thank you for your time! Customer Service Team We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on. We have refunded you the requested amount. We also provide this information in the welcoming email sent during the purchase. In order to avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. ![]() Our basic access allows you to create and download a plain text version using our examples and tips however, if you would like to download, print, or email a professionally formatted version of your new document using our copyrighted templates in a PDF or Word format, you will need to subscribe first for a small fee that provides you a 14-day trial-the same auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. We would like to take the opportunity to explain the reason for the recurring charges coming from. Hello, We are genuinely sorry for any confusion. ![]()
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